FAQ'S
Frequently Asked Questions
| How secure is Ritchieintexas.com?
We use 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
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| What shipping method do you use? We use UPS ground shipping on the Ritchie products you will find in our online store – and shipping is FREE on orders over $50.00! On larger Fountains which cannot ship by UPS, we’ll discuss with you all other shipping options and what they will cost. |
| Do you offer Rush Deliveries?
In most cases, our standard delivery time is 5-10 business days after order placement. If there is a need for a rush delivery, please contact us and we will do our best to accommodate your needs. |
| What payment methods do you accept?
We accept Visa, MasterCard, Amex, Discover, and Pay Pal through our secure merchant gateway. |